Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Britt Schoonover

Britt Schoonover

September 30, 2026

5  out of  5
rating by Britt Schoonover
"Amy and Debbie did a great job for us when we had our Homeowners Claim. They helped keep us calm and were very efficient in getting our claim processed. Debbie was very patient and knowledgeable with all the questions that we had."
Profile photo of Autumn

Autumn

September 27, 2026

5  out of  5
rating by Autumn
"Amy is great! Very helpful and treats you like family!!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Bloomfield insurance team. "
Profile photo of Joel Peterson

Joel Peterson

September 25, 2026

5  out of  5
rating by Joel Peterson
"Top notch!!
Answered all my questions and steered my business insurance how it should be!!!
Highly recommend!!"
We responded:
"Thank you for the 5-star review, Joel! We’re proud to serve the West Bloomfield community and truly appreciate your support. "
Profile photo of Baldylocks

Baldylocks

September 24, 2026

5  out of  5
rating by Baldylocks
"Since becoming a client at Amy Downey State Farm, my wife and I have been extremely appreciative and grateful for the entire Team (with a capital T).

Collectively, they’ve helped us get our “poop in a group”, thereby saving us a few bucks and helping us to broaden our protection from the unknown.

They’re efficient, compassionate, organized and professional and we cannot recommend them enough. Thank you, ladies! You are the very best."
We responded:
"Thank you so much for the 5-star rating, Baldylocks! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Amy Downey "
Profile photo of Jennifer Smith

Jennifer Smith

September 24, 2026

5  out of  5
rating by Jennifer Smith
"Amy and her team are absolutely wonderful! They are friendly, helpful, and always quick to answer any questions. You can tell they truly care about their clients and go above and beyond to make sure everything is taken care of. Highly recommend Amy and her team!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of stephanie nurkala

stephanie nurkala

September 24, 2026

5  out of  5
rating by stephanie nurkala
"Amy is amazing! She really goes the extra mile to make sure you are satisfied and have a great price! 10 out of 10!! I highly recommend you request Amy, their staff is all great but she’s the best! I work at Beyond Juice down the street from her and met her there, she helped me switch insurance and the pricing is significantly lower than what I was paying! Go her her! You will not be disappointed!"
We responded:
"Wow, thank you for the 5-star review, stephanie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Cristy Evangelista

Cristy Evangelista

September 24, 2026

5  out of  5
rating by Cristy Evangelista
"I have worked with Amy and State farm for many years for my auto and home insurance needs- she’s the absolute best and takes the time to go over my policies, make suggestions and changes right away - best service and very knowledgeable! I would not use anyone else"
We responded:
"Thanks so much for the amazing review, Cristy! We really appreciate your support here in West Bloomfield. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Andrea Spinale

Andrea Spinale

September 24, 2026

5  out of  5
rating by Andrea Spinale
"One of the best agents around! Highly recommend Amy and her team!!"
We responded:
"Thank you so much for the 5 stars, Andrea! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Midwest Tree Care

Midwest Tree Care

September 24, 2026

5  out of  5
rating by Midwest Tree Care
"I can't recommend Amy Downey highly enough. She's responsive, patient with questions, and explains things in a way that actually makes sense — no jargon, no runaround. She takes the time to understand what you need rather than pushing whatever's easiest, and when something comes up, you get a real answer from a real person quickly. That kind of service is harder to find than it should be. If you're looking for an agent who's knowledgeable and genuinely easy to work with, she's the one to call."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Lamont Williams

Lamont Williams

September 24, 2026

5  out of  5
rating by Lamont Williams
"Very friendly and loves to help everyone with their insurance needs."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Amy Downey’s team. "
Profile photo of Joan Angelo

Joan Angelo

September 23, 2026

5  out of  5
rating by Joan Angelo
"Amy is very efficient and kind and does a beautiful job. Saved me money too! Very helpful."
We responded:
"Joan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Gina Vesey

Gina Vesey

September 23, 2026

5  out of  5
rating by Gina Vesey
"Amy is awesome!"
We responded:
"Gina, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Amy Downey and Team "
Profile photo of Chris Gowan

Chris Gowan

September 23, 2026

5  out of  5
rating by Chris Gowan
"Best Agency out there! Awesome job explaining all policies and coverages. They go above and beyond to let you know they care about you and what you do. Would highly recommend to anyone."
We responded:
"Chris, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Jenny Lewallen

Jenny Lewallen

September 23, 2026

5  out of  5
rating by Jenny Lewallen
"Very knowledgeable in all things insurance related and true to the State Farm motto “she is there” as an agent!"
We responded:
"Jenny, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Tavit d

Tavit d

September 23, 2026

5  out of  5
rating by Tavit d
"Couldn’t recommend Amy more for any of your insurance needs! Very friendly and professional!"
We responded:
"Hi Tavit, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Bloomfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Amy Downey "
Profile photo of James B

James B

September 23, 2026

5  out of  5
rating by James B
"Amy was very responsive and easy to understand, and helped me through the entire process from start to finish. Highly recommend."
We responded:
"Hi James, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Bloomfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Amy Downey "
Profile photo of Taylor Rainier

Taylor Rainier

September 18, 2026

5  out of  5
rating by Taylor Rainier
"I am a Loaner Coordinator at a dealership. I called this insurance office to confirm a mutual customer's insurance coverage, and they IMMEDIATELY answered and was super friendly. That rarely happens when I call insurance companies, usually I wait on hold forever.

The woman on the phone also knew my customer and her husband by name. Incredible customer service.

When people ask for insurance recommendations, I am going to send them here!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Bloomfield insurance team. "
Profile photo of Joe Jimenez

Joe Jimenez

September 18, 2026

5  out of  5
rating by Joe Jimenez
"Very professional, friendly. excellent service I highly recommend amy downey!!"
We responded:
"Thanks so much for the amazing review, Joe! We really appreciate your support here in West Bloomfield. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Lisa Hilliard

Lisa Hilliard

September 17, 2026

5  out of  5
rating by Lisa Hilliard
"Thanks for all your help! Knowledgeable staff and willing to go above for service!"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Daniel Abrams

Daniel Abrams

September 16, 2026

5  out of  5
rating by Daniel Abrams
"Amie provided very good rates and has been giving excellent customer service from the very beginning. I would recommend her to anybody for their insurance purposes.

Danny"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our West Bloomfield insurance team. "
Profile photo of bill hardin

bill hardin

September 16, 2026

5  out of  5
rating by bill hardin
"The best possible service possible"
We responded:
"Wow, thank you for the 5-star review, bill! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of sam shaffer

sam shaffer

September 14, 2026

5  out of  5
rating by sam shaffer
"If you're looking for a true professional with years of experience and expertise, look no further. Amy puts her clients first with her only objective to truly advocate for her clients and always has their best interest every step of the way. The best of the best!"
We responded:
"sam, thank you for the amazing review! Our West Bloomfield insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Amy Downey, your State Farm Agent "
Profile photo of Diane Bickerstaff

Diane Bickerstaff

September 10, 2026

5  out of  5
rating by Diane Bickerstaff
"I've been with Amy Downey for 20 years and she has always had my best interest at heart!"
We responded:
"Diane, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our West Bloomfield insurance team is always here and happy to help. "
Profile photo of Colleen Jayne

Colleen Jayne

September 4, 2026

5  out of  5
rating by Colleen Jayne
"Amy is always on top of any and all of my questions and concerns"
We responded:
"Hi Colleen, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Bloomfield.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Amy Downey "
Profile photo of Clarine Boles

Clarine Boles

September 4, 2026

5  out of  5
rating by Clarine Boles
"Very polite and easy to provide excellent service in a timely manner."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Amy Downey’s team. "